YOU ARE NEVER ON YOUR OWN
For those times when you may not be able to see how best to get things done, its nice to know you have help right there at the end of the phone line.
Our service is second to none. Our expert support staff have the knowledge and skill to help you. If the matter is urgent clients that have support contracts can contact our office between 8.00am-8.00pm Monday – Friday EST. after hours’ assistance calls will be transferred to a paging service. One of our support personnel will respond as soon as possible.
If the enquiry related to an operational issue. i.e. which function do I select? Please use the help features by pressing F1 from any screen before you call. Help topics are indexed and easily located.
When the matter is not urgent please email your inquiry using our sites contact page, our support team guarantee a response within 24 hours.
- Free Software Upgrades
- Phone Support
- Internet Data Transfer Service
- Remote Access
- Reduced Training Rates
Help when you need it
Please call our office or mobile for assistance Monday – Friday 8:00am – 8:00pm EST. after hours’ assistance calls will be transferred to a paging service – One of our support personnel will respond as soon as possible.
To allow remote accessing please click on the link below to download Microbase QS when asked by Microbase support personnel please provide Your ID and Password.
No Support Contract?
Help is still available during office hours Monday – Friday however be aware the following charges apply:
$55.00 (Inc GST) up to 15 minutes – $55.00 (Inc GST) for each additional 15 minutes or part of
The amount will be billed direct, no additional support will be given if the outstanding amount is not received within 14 days of invoice.
Please call our office for assistance Monday – Friday 8.00am – 8.00pm EST. after hours assistance calls will be transferred to a paging service – One of our support personnel will respond as soon as possible.
Visit Our Support Web SiteClick Here
Microbase Quick SupportClick Here
HAVE A LOOK AT YOUR FREE DEMO
Click on the view demo option, then Download Free Trial, select Save or Download (depending on your Windows Version) the file by default will download to your Downloads Folder. To load simply point and click on the setup executable, after installation there will be an Automation Client icon on your desktop, point and click on this to open the demo. You must be connected to the internet to run the demo as it is accessing data from our web server.